Responsible Gaming
Gaming Should Be Entertainment
At Playamo, we believe that online gaming should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. It's important to approach gaming with the right mindset: play for fun, within your means, and always be prepared to lose what you wager.
We're committed to promoting responsible gaming practices and supporting the wellbeing of our players in Australia and around the world.
Age Verification
Online gambling in Australia is only available to individuals who are 18 years of age or older. Playamo strictly enforces age verification to protect minors from the harms of gambling.
If you're under 18, please do not attempt to access gaming services. If you're aware of a minor accessing gambling platforms, please report it to the relevant authorities.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity from family, friends, or healthcare providers
- Experiencing anxiety, irritability, or restlessness when trying to cut down
- Using gambling to escape problems or negative emotions
- Borrowing money or getting into debt to fund gambling
- Neglecting work, study, or personal relationships due to gambling
- Failed attempts to reduce or control gambling
- Lying about the extent of your gambling
- Experiencing financial hardship as a result of gambling
If you recognise any of these signs in yourself or someone else, please seek help immediately.
Player Protection Tools
Playamo offers several self-help tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're prepared to lose during a gaming session
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've spent
- Session Limits: Set a maximum duration for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your Playamo account
- Account Closure: Permanently close your account if you wish to stop gambling
These tools are available through your account settings. Use them proactively to maintain responsible gaming habits.
Support & Help Services
If you or someone you know is struggling with gambling, confidential support is available:
Australia
Gambling Help Online
Website: www.gamblinghelponline.org.au
Free and confidential support service for problem gambling in Australia. Offers counselling, information, and resources.
United Kingdom
GamCare
Website: www.gamcare.org.uk
Free support and counselling for problem gambling.
GamStop
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling.
Canada
Responsible Gambling Council
Website: www.responsiblegambling.org
Resources and support for responsible gambling across Canada.
United States
National Council on Problem Gambling
Website: www.ncpgambling.org
National helpline: 1-800-GAMBLER (1-800-426-2537)
Free, confidential, 24/7 support.
Germany
Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Provides information and support for problem gambling in Germany.
Need Help? Reach Out Today
If you're experiencing signs of problem gambling, remember that help is available and seeking support is a sign of strength, not weakness. Contact one of the organisations listed above for free, confidential assistance.
Your health and wellbeing are important to us. Don't hesitate to reach out if you need support.